Terms & Conditions
Welcome to Deductive AI, an advanced platform designed to streamline the root-cause analysis process by connecting your codebase with telemetry data—metrics, events, logs, and traces. By using Deductive AI, you agree to comply with and be bound by the following terms and conditions of use.
Introduction
These terms apply to all users of the service, including without limitation users who are browsers, vendors, customers, and contributors of content. Please read these Terms and Conditions carefully before using our platform. If you do not agree to all the terms, you may not access or use the service.
Use of the Platform
By accessing or using Deductive AI, you warrant that you are at least 18 years old and have the authority to bind your company to these terms, or that you are accessing and using Deductive AI as an individual with full legal capacity. You agree not to use the platform for any unlawful or prohibited purpose.
Account Registration
To access certain features, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities under your account. You agree to immediately notify Deductive AI of any unauthorized use of your account.
Service Availability
We strive to maintain the availability of the Deductive AI platform but do not guarantee that the service will be uninterrupted or error-free. Deductive AI may, at its discretion, suspend or terminate the service for maintenance, updates, or other reasons without notice.
Data and Privacy
Your use of the platform may involve providing us with access to your codebase and telemetry data, including metrics, events, logs, and traces. You retain full ownership of your data. Deductive AI is committed to safeguarding your data and will only use it as necessary to provide the services outlined in our Privacy Policy.
Intellectual Property
Deductive AI, including all content, software, technology, and other materials, is protected by intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the platform without our express written permission.
You retain ownership of your codebase and telemetry data. Deductive AI does not claim any ownership over the materials you upload or provide.
Fees and Payments
If you opt to use our paid services, you agree to pay all applicable fees. Payment terms will be specified in your service agreement or pricing plan. Deductive AI reserves the right to adjust fees at any time, but we will notify you in advance of any changes.