Privacy Policy

This privacy policy for Deductive AI, Inc., describes how we collect, store, use, and/or share your information when you use our website at deductive.ai or engage with us in other related ways, including any sales or marketing events (“Services”). Remember that your use of the Services is subject to our Services Agreement available at Terms of Service.

As our Services evolve, we may need to modify this Privacy Policy from time to time.The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

If you do not agree with our policies and practices, please do not use our Services.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you subscribe to or register for Services, request information, or contact us. “Personal information” means information that identifies or relates to a particular individual according to applicable data privacy laws. As more fully set forth in applicable law, aggregated, de-identified or anonymized data does not constitute “personal information.”

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. In the course of registering an account on our Services, we collect personal information that identifies you as a specific individual and can be used to contact or identify you. Examples of personal information we collect for these purposes include:

• name
• email address
• other contact information
• username
• password

You must provide only true, complete, and accurate information to us and notify us of any changes to the information submitted.

Sensitive Information. We do not process sensitive information.

Information automatically collected

The Services automatically collect certain information such as your Internet Protocol (IP) address, browser and device characteristics or preferences, country, location, and other technical information. This information does not reveal your specific identity (like your name or contact information) but may in some cases be associable with you. We also collect information through cookies and similar tracking technologies (like web beacons and pixels). We use this information to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Third-Party Sources

We may also receive information via from third party sources, such as code repositories with which the Services interact. The privacy policy of such third party will govern our use of such information, unless you have disclosed such information directly to us via a Deductive AI extension or integration available through such third-party’s service

2. HOW WE PROCESS YOUR INFORMATION

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To communicate with you.
• To provide you with a requested Service.
• To register you for, activate, manage or support a Service account or subscription.
• To log you in to your account.
• To improve the Services.
• To personalize the Services, website content, and communications based on your profile or preferences.
• For purposes of security and fraud prevention, responding to claims, or resolving disputes.
• To comply with the law.

If, for example, you provide your email to us in order to access to the Services, we may use it for any of the purposes outlined above, to the extent related to the requested Services.

We keep your information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. To determine the appropriate retention period, we consider applicable legal requirements, the nature of the personal information disclosed, the purpose of collection, and the availability of alternatives to the use of personal information.

We do not knowingly solicit data from or market to children under 18 years of age. Please do not use the Services if you are under 18. Contact us directly at privacy@deductive.ai if you believe a child under 18 may have provided us with personal information.

3. SHARING YOUR PERSONAL INFORMATION

We may need to share your personal information in the following situations:

• Business Combinations. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Service Providers.  In some cases we may contract with third-party service providers that enable the provision of Services to you, such as hosting, analytics, payment processing, or customer support providers.  In such case, we will share information with such providers and require them to abide by the terms of this policy.
• Your request. If you request information or direct contact from a third party, such as a business partner (e.g., in response to a promotion or product offering), we will share your information with such third party.
• As necessary to comply with applicable law, respond to claims or resolve disputes.

Subprocessors

Deductive AI, Inc. engages subprocessors to process personal information and transparently communicates their use. A regularly updated list of subprocessors is reviewed to ensure transparency. Customers authorize the use of subprocessors through executed agreements or by accepting applicable terms, and any changes to subprocessors are communicated in advance.

Customers or individuals may request a detailed list of subprocessors, including the type of data processed and the purpose of processing, by contacting us at privacy@deductive.ai. We are committed to providing this information transparently and in a timely manner.

Records of Disclosure

Deductive AI, Inc. maintains a detailed record of all authorized disclosures of personal information to third parties, including the nature of the disclosed information, the recipient, and the date of disclosure. Unless legally prohibited, Deductive AI, Inc. will notify individuals of any legally binding request for disclosure of their personal information.

Any updates to subprocessors processing PII will be communicated to customers to ensure transparency and compliance with privacy expectations.

4. PROTECTING YOUR INFORMATION

We protect your information using appropriate and reasonable technical and organizational security measures. Please keep in mind that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so you should only access the Services within a secure environment.

5. YOUR PRIVACY RIGHTS

You may review, change, or terminate your account at any time.

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log in to your account settings and update your user account.
• Contact us at privacy@deductive.ai.

For questions about subprocessors or notifications regarding changes, contact us at privacy@deductive.ai.

We reserve the right to verify your identity in connection with a privacy-related request.

We may manage email subscriptions by permissions type. Therefore, if you unsubscribe from marketing emails, you may continue to receive emails related to a Service or transaction you have requested or initiated. In certain cases, it may not be possible to provide you with a Service without such non-promotional communications.

Your jurisdiction may provide you with particular privacy rights. For information about privacy rights in California, please see: privacy.ca.gov.

Please be advised our website is hosted in the United States. If you access the site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States.